Frequently Asked Questions, Tips and Tricks

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Software we support
Setting up multiple pages
Determining document size
What files to submit
Organizing files to submit
Which fonts to submit
Text in Photoshop
Image file formats
Embedded graphics
Image resolution
RGB vs CMYK & spot color
What are "spot" colors?
Printing white as a color
Black and Rich Black
Naming spot colors
Does your document bleed?
Trapping and overprinting
Submitting PDFs
Double checking your files
Preflight check list
How to submit your files
Useful templates

"I have worked with Premier Graphics for the past 10 years and have always received great customer service! The printed materials produced are always of the highest quality, and completed in a timely manner. Premier Graphics has always been willing to find a printing solution that works for my clients within their budgets." – Bonnie R.


Which fonts do I need to submit?

You do not have to send us your entire font library, but we do need all of the fonts used in the documents you submit to us. Please double check before sending your files.

About postscript fonts

If you are using postscript fonts, make sure both the printer fonts and the screen fonts (usually stored in a suitcase) are included in your submission. A printer font without a screen font cannot be loaded in a font utility for outputting the file. A screen font without a printer font will appear correct on the screen, but won’t print properly.

We recommend avoiding Photoshop for text setting

If the Photoshop file gets flattened, rasterized, or saved in any format other than .psd, the text will appear fuzzy when printed. One way to retain smoothness in the text is to set the resolution at 800dpi, but we highly recommend using a vector layout program for text instead. Text in a vector program is also more quickly and easily changed.

Save images in compatible formats

What file formats should I use for images?

Please save your linked graphics in any of the following formats:
TIFF, JPEG, EPS, AI, PSD, PDF

When supplying EPS or PDF files, please make sure the art and fonts are fully embedded, or supplied in your submission. If you are 100% sure there will be no text changes, you may convert the fonts to outlines to avoid font issues.

Other file types, and clip art

Other file formats such as GIF, PICT, WMF, PCX, BMP, and multi-channel DCS can cause problems when outputting to a high-end digital device. Please re-save these files in one of the formats recommended above.

If your design includes clip art, extra steps may be needed to insure the quality. Please contact your Customer Service Representative for detailed instructions on how to output clip art at a decent resolution.

Save images in compatible formats

Can I embed graphics in my documents?

Embedded links cannot be modified once they are embedded. Sometimes we need to make small corrections for processing efficiency or printing quality. For that reason we highly recommend that all graphics are linked to the file.

Using copy/paste

Using the copy/paste command to add a graphic image into your layout file produces a low resolution preview image in the layout, which is not suitable for printing. Follow the correct procedure for placing or linking high resolution artwork into your document, as outlined in your software manual.

What resolution do my images need to be?

We recommend 300dpi resolution for images. Raster images such as TIFF, JPEG, and PSD files lose significant quality with lower resolution. We recommend 1200dpi for line art. The image may look a little rough when printed if the resolution is lower than this.

About lower resolutions

Low resolution photos and images result in pixelated or blurry output, and there is no way to repair the quality. Increasing the resolution of an image only makes the file larger, it will not improve the image quality.

If your scanner is not capable of scanning at 1200dpi, use its highest setting (no less than 600 dpi), or you may ask us to scan your originals.

save images at 300dpi

Please use CMYK or Spot colors for all files, rather than RGB

RGB colors appear more vibrant on a computer monitor because the display is built using red, green, and blue colored lights. However, printers use CMYK (cyan, magenta, yellow, black) and spot color inks. All RGB files must be converted to the ink colors that will be used to print the file.

Matching colors

It helps to set your document's color mode to CMYK instead of RGB, indexed, or lab color. The swatches in the color palette of each of your files should be CMYK builds or spot colors (if the job is to print in spot colors). Multicolored art can be converted to one color, but we cannot make two color art from RGB or CMYK art. Contact us for more information on color assignment.

It is unlikely that your desktop printer's color will match our color proofs. This is because different printers use different inks, pigments, printing methods, and color calibration settings. Though we may not be able to match your printer’s proofs exactly, with your request we will make adjustments to match the color as closely as possible.

Our color proofing device is carefully calibrated to match our presses, and represents how your final job will look once printed. Spot color representation on our proofs may not be exact, but will print on the press as represented in the Pantone Spot color guide.


CMYK inks

What are "spot" colors?

Spot colors are pre-mixed inks. Colors that are built as a mix of cyan, magenta, yellow and black (process colors) are printed together on one sheet from 4 separate plates, and 4 separate ink fountains on the press. Spot colors, because they are pre-mixed inks, use one plate and one ink fountain. There are quality and cost advantages to using process colors and to using spot colors, depending on the job. We work with you to find the greatest advantage to you on both quality and cost.

PMS spot colors

PMS spot colors are specially mixed colors that adhere to the industry standards in the Pantone Matching System. The PMS inks come pre-mixed from our supplier, so the spot color on your finished piece is guaranteed to match the spot color in a PMS swatch book.

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